McDonald’s manager honored

A Bluffton McDonald’s restaurant manager has earned one of the company’s highest global honors, placing her among the top 1 percent of managers worldwide.

Yusmari Hernandez, manager of the McDonald’s restaurant at 1370 Fording Island Road, was named a 2025 Ray Kroc Award recipient, a distinction that recognizes outstanding restaurant managers across more than 100 countries. She is the only McDonald’s manager in South Carolina to receive the award this year.

The Ray Kroc Awards, established in 1999 and named for McDonald’s founder, honor managers who demonstrate exceptional leadership, customer service, and commitment to their restaurant teams. Recipients receive a cash prize, a trophy, and an invitation to attend the McDonald’s Worldwide Convention.

Hernandez, who began her career as a McDonald’s crew member, was surprised with the award Oct. 7 during a presentation at the Bluffton restaurant. The celebration was led by local McDonald’s Owner/Operator John Palmaccio and her restaurant team.

“Yusmari exudes excellence at our Fording Island restaurant, and we could not be prouder to have surprised our Ray Kroc awardee within our McDonald’s organization.” Palmaccio said in a statement.

Palmaccio also added $5,000 to Hernandez’s cash award in recognition of her leadership and dedication to the restaurant and its employees.

McDonald’s franchisees and regional management nominate managers annually for the Ray Kroc Awards, which highlight those who embody the company’s values and play a central role in shaping each customer’s experience.